Bust the Bundle: An Innovative, New Pathway to Optimized Telecom Lifecycle Management Service

Telecom expenses require automation through specialized software, as well as ongoing management by skilled personnel. Many enterprises purchase Telecom Lifecycle Management Services from their TLM software provider, but become dissatisfied with the level of service. It can sometimes feel as though TLM software providers view managed services as a necessary evil they must bundle in order to sell their app.

Perhaps it’s time both customers and TLM software providers were emancipated from that evil.

Read our eBook , “Bust the Bundle,” which outlines an innovative pathway forward to optimize TLM services without the pain of switching TLM software.

Pain of Changing TLM Software

Unfortunately, changing TLM software is often disruptive… painfully disruptive.

However, there is an alternate pathway to change that you may not have contemplated, one that is non-disruptive and quick, and doesn’t require a long-term commitment.

The Common Failures of Telecom Lifecycle Management Service

TLM, both software and services, should solve enterprise telecom management problems by providing visibility and control. Unfortunately, too often TLM providers degrade to mere TLM bill payers. SLAs aren’t met, and savings aren’t achieved. The result is TLM service which fails to solve the very problems you’re paying for it to solve.

The most common complaints all pertain to services, and are entirely unrelated to software.

1. Lack of ROI/Savings
2. Allocation Problems
3. Inadequate Reporting
4. Unnecessary Time spent by Internal Resources
5. Late Payments

The good news is that these pains can be resolved by bringing improved service management to the existing software already in place.

Bust the Bundle: BYOTS and Optimize Telecom Lifecycle Management Service

At 2-Markets, we recognized these challenges and pioneered an innovative, new pathway forward. You can keep your existing TLM software while replacing only their managed services delivery team. 2-Markets can quickly and painlessly take over managing your services while you ‘Bring Your Own TLM Software,’ or, “BYOTS” as we like to say. We are proficient in all the top TLM platforms.

Read our eBook for more information, including a checklist to help guide your ideal strategy into the future.