Resources
Bust the Bundle: An Innovative, New Pathway to Optimized Telecom Lifecycle Management Service
Telecom expenses require automation through specialized software, as well as ongoing management by skilled personnel. Many enterprises purchase Telecom Lifecycle Management Services from their TLM …
Top 3 Barriers to Changing Telecom Lifecycle Management Software
Changing Telecom Lifecycle Management software is often disruptive… painfully disruptive. In this blog, I’ll cover the 3 primary barriers to change, followed by an innovation …
Manage Your TEM Services Provider to Stop Late Payment Charges & Service Disconnection
It’s hard to believe that with all the automation a TEM solution brings to invoice management, clients still incur late payment charges and service disconnection …
Bust the Bundle: When Combinations Go Bad
Combinations can be wonderful. Peanut butter and chocolate. Phones and cameras. Roger Waters and David Gilmour. Other times, combinations can be irritating, disruptive, or disastrous.
Frictionless Acquisition of Telecom Lifecycle Management Services
When the path to acquiring goods and services is fraught with obstacles, the marketplace lacks efficiency. Friction can take the form of lengthy, confusing online …
Don’t Throw the Baby Out with the Bathwater: Keep that TLM Software
“Don’t throw the baby out with the bathwater.” Apparently, this phrase came from the need for families to share one tubful of water one after …
The Lagging Pace of TLM Business Innovation
It’s fascinating to reflect on the differences in technology from 20, even just 10 years ago. It’s hard to remember having to go into the …
Top 3 Reasons 85% of TLM Services Engagements Fail
Industry experts frequently site statistics about failed TLM services engagements, indicating the majority of relationships don’t last past the initial term of the contract. While …
Why do TEM Vendor Migrations Often Fail?
It seems most IT / Telecom executives are disenchanted with their current TEM provider, but switching software platforms is a painful process. Besides, they don’t …
Stick to your Strengths: The Value of Outsourcing TLM Services
For both individuals as well as organizations, it’s wise to focus on your strengths and dedicate time and energy to those activities that can yield …